Scott Hanselman

Sending in a Windows Crash Analysis (Error Reporting) actually paid off once

October 15, '04 Comments [2] Posted in Musings
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Well, that's a heck of a thing and the FIRST TIME it's ever happened to me.  I always thought I was just being a trooper to send in all my blue screens.  However, they solved one of them.  It was a bad IBM Wireless Driver. 

Note my highly descriptive comments as well.  I'm sure they helped the analysts. :)

About Scott

Scott Hanselman is a former professor, former Chief Architect in finance, now speaker, consultant, father, diabetic, and Microsoft employee. He is a failed stand-up comic, a cornrower, and a book author.

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Friday, October 15, 2004 8:51:05 AM UTC
It's interesting, because for my OCAs they always find resolutions quite fast :)
Maybe you always find such errors that cannot be solved that easily :)
Friday, October 15, 2004 11:55:03 AM UTC
Ironically I had crash reporting find a resolution for the first time for me yesterday as well. In my case it was a bad Synaptics touch pad driver...
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Disclaimer: The opinions expressed herein are my own personal opinions and do not represent my employer's view in any way.