Consider this the first in a series of posts on using Lync effectively as a Remote Worker.
I've blogged about building and wiring my home office, working from home remotely, and even done a video with Chris Sells and Rory Blyth walking through the house ("Geek Developer Cribs"). Last week I put my Lync 2010 Super Simple Auto Answer Video Kiosk with Full Screen on GitHub. That software replaces the "Embodied Social Proxy" software I was running before. That solution was too complex.
I've got folks in Seattle who are interested in my "presence" and I've also got folks here at home who are interested. Specifically, it's a problem when my kids don't realize (or respect) that Daddy is on a conference call or that Daddy is recording a podcast. It's a problem even for my wife who has recently gotten in the habit of texting me from outside the door to see if I was busy.
I had an old radio On Air light that kind of worked but I never hooked it up to Lync, which is my primary source for presence and availability. Since Lync is also available on iPhone, iPad and Android, it really is the best way for anyone inside the company to know if I'm "available."
I'd consider building a system with LEDs and Netduino but the folks at BusyLight beat me to it. The BusyLight is a nice simple plug-it-in-and-forget-it light that integrates with Lync to provide a visual indicator of my presence. It installs itself as a USB HID (Human Interface Device) so it's likely possible to talk to it directly and make a presence system for other IM clients like GChat or Skype.
Any system I put in place needs to just work. I don't want to have to click anything more than I already do. I don't even bother to set Lync's status myself because it does a fine job of doing it on its own. It automatically marks me as busy when I'm in a meeting or presenting or on the phone. If I leave my computer for a while it turns yellow to indicate I'm away. When I do need to change it manually (for recording a podcast, for example) I can also just use my iPhone. Any change in my availability from my iPhone is automatically (and instantly...like 100ms instantly) broadcast to all my Lync devices including the BusyLight and my Polycom CX600 IP telephone.
I combined the USB BusyLight's already super-long USB cable with a 16-foot USB2 Active Repeater Cable in order to get all the way down the wall, over and up into the corner of my door. The BusyLight included a 3M adhesive and it's happily stuck up there and the door still closes easily.
I will also be taking a BusyLight up to my remote office and hooking it up so that folks can see when I'm "in the office" or available for a call.
So far I'm thrilled with the results. I recorded a podcast today and I could hear the boys outside whispering to each other "ssh, it's red! Daddy's on the phone!" Ok, I could hear them, but at least they made an effort!
Scott Hanselman is a former professor, former Chief Architect in finance, now speaker, consultant, father, diabetic, and Microsoft employee. I am a failed stand-up comic, a cornrower, and a book author.
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Disclaimer: The opinions expressed herein are my own personal opinions and do not represent my employer's view in any way.