Scott Hanselman

Amazon Kindle Paperwhite 3G/Wi-Fi Review

October 09, 2012 Comment on this post [73] Posted in Reviews
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Kindle PaperwhiteOk, let's just get this out of the way. Of all the gadgets I've purchased, I love my Kindle. I have, in fact, owned every Kindle at every step of the way. I've also owned every iPad, but there's been more Kindles.

Related Reading

It could be said that my love of e-reading started with my ill-fated purchase of an Apple Newton in 1993 and then my even more ill-fated second purchase of an Apple Newton MessagePad 2000 in 2007. Let's just say I'm a sucker for small devices with gray screens.

I've talked about the Sony Reader as well in Sony Reader and Amazon Kindle - Will eBooks happen this time? but ended up going all Kindle and I haven't regretted it yet.

My mom got a Kindle Fire and is generally thrilled with this, although she thinks it's getting slower. I suspect that she's getting faster.

I recently "upgraded" my gray Kindle 3G to the new Kindle Paperwhite.

It's Fine

It's fine. OK, it's "fine." But let's be serious for a second. Every technology site is gushing about this device. They're saying this is the e-reader to end all e-readers. It's glorious, it's perfect. Friends, it's not. And this is from a Kindle Fan. A Kindle Stan, even. But I can't gush about this new device. If you want gushing, go read Gizvergmashgadget.

I regret my purchase of a Kindle Paperwhite and I will mourn the death (when it happens...has it happened?) of the superior Kindle 3G. There, I said it. I'm confused why others haven't said as much.

I miss my Kindle 3G. It's better device. It's larger, it's easier to hold, it has a physical keyboard, it has an audio jack for headphones, it has text-to-speech, it supports MP3s and audiobooks. It has physical buttons for turning pages.

I gave up all these features for a backlit screen. The thing is, there's lights everywhere. I have no problem reading under one. The whole reading-on-a-totally-dark-plane thing just doesn't do it for me. Same with reading in a bed. I have a small lamp and the wife isn't bothered by the nightstand's 7W LED light.

The Good

It's small, it's light, it's pretty, it's sturdy, it's got a good screen. They say that they've increased contrast. I don't really see it but I believe them. It's supposed to be 25% better but that's hard to see. It's a lovely e-ink screen.

The name Paperwhite kind of bothers me. For some reason I assumed (and it's my fault) that the screen was whiter, like paper. I wonder how I got that idea. Turns out, if you're in the dark and the backlight (actually a side-light) is on, then the screen looks whiter. Unfortunately it only looks whiter the darker the room is. In regular light it's the same newsprint gray that we've seen before.

UPDATE - Oct 18th: The Paperwhite Cover

I bought the Kindle Paperwhite Leather Cover in Black and I have to say that it changes my opinion of this whole experience in a significant way. It doesn't fix everything, but I like the Paperwhite a LOT more now and it's specifically the cover that improves it.

First, the grip. The Paperwhite is small and the bezels on the side are thin. The cover adds just the right amount of bulk to the device to make it feel more substantial while still being easy to hold in one hand. More importantly this specific cover adds width to the bezel which gives my thumbs a place to be.

The cover also has a magnet clasp. This is an improvement over the rubber band cover I used with the Kindle 3G. The magnet clasp also turns device on and off which is brilliant. Open it, it turns on and lights up. Close it and it's off. It feels more "book-like" with this small feature.

The Paperwhite has its sides, corners and black completely covered, protected andĀ  snug in this cover. It's not something you'll want to take really becomes part of the device. I highly recommend this cover and if you get a Paperwhite you should absolutely pick up a cover as well.

Kindle Paperwhite Magnetic Cover not assembledKindle Paperwhite Magnetic CoverKindle Paperwhite Magnetic Cover open

The Light

Blame the name, perhaps. When you hear gushing about "Paperwhite" and "our best screen ever" your expectation is high. However, the light is uneven as you can see in the un-doctored photo below. I count four small white LEDs at the very bottom shining light up the face of the screen. You can see the dark shadows between the lights about 20% of the way up the screen. It's distracting, and it's even more distracting the darker the room gets.

Kindle paperwhite with uneven backlight

You can adjust the light but I haven't found any use for this adjustment. I either have it completely on or completely off. Anything in between just makes the splotchy light intolerable.


Screen Speed and Clarity

They say improvementsĀ  have been made in the speed of the device and how it refreshes the screen. Early versions of the Kindle would turn the whole screen black as the e-ink balls would flip over to black en masse then flip back individually to display a page. It's unclear to me if these "improvements" are actual hardware improvements or software ones. I suspect a little of both.

By default the Kindle Paperwhite will only do a full refresh of the e-ink every 3 or 4 page turns. You can change this setting if you want to force a full page refresh on each turn. Why would you want to do that? Well, take a look at these two pictures. The first is of a page turned to with the default setting. The second is the same page with a full page refresh. Look closely at the first picture. That's not a camera blur or visual aberration. That's the ghosted letters of the previous three pages. It almost looks like a poorly erased Etch-A-Sketch (which makes sense, since that's what e-ink is at it's most basic.)

Kindle Paperwhite with text ghostingKindle Paperwhite with NO text ghosting

Once you've seen this ghosting you can't easily unsee it. It's pretty disappointing and I've turned this setting off. I encourage you to make your own judgment. It's a tradeoff between fast page turns without the black "flash" and clear text.


I've also found the font choice to be very limited. I wish the Kindle folks had the attention to detail of a Marco Arment when it comes to choosing a typeface. There's only two serifs and a weird hybrid called Caecilia. Only the classic Palatino is even close to readable in my view.


There's a new feature called "X-Ray" that is enabled in some books. I've found it to be a cute gimmick but it's provided zero value in my reading over the last week. I don't see any reason for it so far. Perhaps new visualizations are coming. For now, meh is the unfortunate word.

Kindle Paperwhite with X-RayKindle Paperwhite with X-Ray

One new feature I think I like is the "Time to read" where the Kindle keeps track of your reading speed and optionally estimates the number of hours or minutes until the end of the chapter or book. I've found this useful when deciding when to go to bed. ;) If it's just 15 more minutes to finish the book I'll just finish it!

New Kindle StorefrontOnly 6 minutes left in this chapter

What's missing?

Perhaps I have large hands, but the Kindle Paperwhite is SMALL. It's so small it's little hard to comfortably hold in one had. The bezel on the sides is small enough that I can't easily hold the thing with my thumb pressure as my thumb is wider than the side bezel. I end up holding it at the bottom. Perhaps this is another reason I like the Kindle 3G since it has a large keyboard at the bottom. That's more stuff to hold on to.

I really miss the physical buttons. You HAVE to touch the screen to turn the page on the Paperwhite. They've organized screen regions so you just tap the right 85% of the screen to go to the next page and the left 15% to go to the previous. The top 10% gets you the menu. But you have to touch the SCREEN. It feels papery but it can also get dirty. I never, ever touched the screen of my 3G with keyboard. I never needed to because it had physical buttons for turning the page. They were brilliant because they were just under your thumb and just required a twitch to move forward.

I am also a huge Audible audiobook fan but those days are over. The Kindle Paperwhite has no headphone jack or speaker. This MUST be a cost-cutting decision, likely based on some study or survey that showed a single digit percentage of folks using the Kindle for audiobooks. But I did, and I miss it more now that it's gone.

Kindle Paperwhite with large fontsMy hand compared to the Kindle Paperwhite

There's the same anemic web browser as before. It's enough to get the job done but it's also slow enough to remind you that they'd rather you buy a Kindle Fire HD. It's a book, not a tablet.


As I said, it's fine. It's a lovely miracle, even. I read more now than I did pre-Kindle, truly. I have purchased over a hundred books from Amazon since my first Kindle (139, in fact) and that was the goal. There's a single click between my Wallet and Jeff Bezo's Wallet. However, there's still work to be done on the Kindle. The Kindle Paperwhite isn't the ultimate e-reader. But it's fine.

About Scott

Scott Hanselman is a former professor, former Chief Architect in finance, now speaker, consultant, father, diabetic, and Microsoft employee. He is a failed stand-up comic, a cornrower, and a book author.

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October 09, 2012 5:21
I had some concerns, and you seem to be confirming them. Mine is on order (should be here in a week or two), but I won't hesitate to send it back if I don't like it. I do read a lot in bed, so I will enjoy the front-light, I think. We'll see.
October 09, 2012 5:29

You are the first review that I have read that says "Its Fine" :) The rest just says this is the best ereader. Maybe consider posting your review to the Amazon Kindle Paperwhite item page?

Page Refresh option supposedly makes battery longer than refreshing everytime. I turn this off too with my Kindle due to ghosting.
October 09, 2012 5:36
"it is not called a paper weight... it is not called a paper weight..." that's what I'm thinking right as I'm about to say the name in general conversation. I really, really wish they would've given it a different name.
October 09, 2012 5:44
I liked my Kindle 3G with keyboard as well, but I switched to a Kindle Touch earlier this year. Many (most?) of the reviews compare this version to the Kindle Touch, not a 3G. In fact, I'm more interested in a review that does that comparison since I've already moved on from physical buttons.
October 09, 2012 5:46
That may be the most pleasant bad review I have ever read.
October 09, 2012 6:05
Given that I read with both hands the touch only is a huge turn off. The one thing I do 99% of the time is turn pages. Not search, not type in titles or authors.

Why would I want to have to move my fingers to turn the page?
October 09, 2012 6:10
Thanks for the review, I've been looking for what e-reader to get next.

Love my Kindle WiFi but here's what I'd like
- Better control of fonts
- Some books, e.g programming read better landscape so wish I could set books to landscape or portrait separately
- Wish I could share books, e.g. only registered to a single device at a time
- Wish I could better share points from different books with friends
- When reading technical books with Graphs, etc. Tough in grayscale so wish better way to contrast areas
- Wish I could get Kindle to sound out single words sometimes :)

October 09, 2012 6:19
I was wondering if my suspicions were true, it looks like they are. "Fine" is a very honest answer, and I am super happy with my Kindle Fire so I don't see the reason to upgrade it yet.

Of course I too was thrilled with Kindle 3g, until it broke. Then it came down to buying another 3g at $139 or a fire at $189 and of course I ponied up the cash to upgrade it. Were it not for it breaking I probably would have stuck with the 3g which was pretty awesome while it lasted.
October 09, 2012 6:37
By the way, Paul Thurrot's review was equally "ho hum", and for him, this was not a transition from the keyboard Kindle (the only other Kindle he owned -- and returned -- was the Touch, which I think everybody admits was just godawful).
October 09, 2012 6:43
I do love my new Kindle. Although I would like to see more typefaces and smaller margins. "Time to read" feature is awesome, I think it makes me read faster than before. Screen resolutions is better (yes, but not like gradually better than of predecessors). Backlight? I can control the brightness - isn't that perfect? I think it is. Is it the best e-reader? I guess as right now - it is. Despite all of the cons we have no better e-ink device on the market.
October 09, 2012 6:49
Buttons are a must for me given that 99% of my reading is done while in the water :-) - Kindle in a ziploc bag.
October 09, 2012 7:00
I just can't get over the content being playable where Amazon says it's okay. I will concede that Amazon's policies and reach are better than most of today's digital content of any kind. They are everywhere without bias or exception. I just couldn't bring myself to ever buy music with DRM and I can't quite get over the hump of Kindle books.

I also tend to read a lot of technical books and I still don't know if those work as well versus PDFs.

I'm a consumer who wants to pay but I never want to be encumbered. I don't steal and I'm tired of having to suffer because other people do.
October 09, 2012 7:36
I have a Kindle keyboard and a Sony Reader. I bought the Sony for one reason, highlighting text and writing in the margin is supported with pen input. I have to say that I mostly read on the Kindle since it is so easy to use (Scott is right about well designed page turn buttons) and their e-books are cheaper. I ordered a Kindle paperwhite for reading at night without disturbing the wife. Thanks for the fair-minded review.
October 09, 2012 8:16
Glad you wrote this, it needed to be said. I evaluated the new Paperwhite and decided that my 2nd gen Kindle is far superior. I own a Fire but only use it for browsing and apps, I do all my reading on the 2nd gen Kindle, it's the perfect e-reader (actually, the 3rd gen is slightly better due to size).

I couldn't stand not having a keyboard or page-turn buttons! What are they thinking with this thing?!?

I suspect they have gone a bit too far with their goal of making the device "invisible" and letting the content shine through. This new thing is just too small, with too few hardware features, and a pointless light.

Finally, the name is terrible. Every time I read it I see "paperweight."
October 09, 2012 8:32
Glad that you mentioned that the paperwhite doesn't have audiobook capability.

I have an iPad that I have Kindle software on. Love it, except no text-to-speech. The Kindle touch was under serious consideration as opposed to the basic Kindle because of it's text-to-speech capability for, what was it?, $20-30 more? That didn't mean I loved the Kindle touch, hence I didn't buy it. I always thought text-to-speech would be useful, and seeing "enabled" in the description made an ebook in question more likely to be purchased.

Well, bummer. I was hoping they would expand affordable text-to-speech, not get rid of it...
October 09, 2012 10:28
I would really like to know how this compares to using Kobo on an iPad? I really enjoy Kobo right now but I'm interesting in a pure e-reader and leaving the iPad for the family to play with (they occupy it most of the time anyway =) ).

How well does programming books with code examples work in a Kindle?
October 09, 2012 10:54
Nice review,

Though, can some please tell me whether it supports landscape mode?

October 09, 2012 11:35
I was given a Kindle-Touch, which I offered to my wife who had a Kindle3. She decided she was happy to keep her K3 and we gave the Touch to our 8yo, which he loved.

Recently her K3 died (LCD failure, apparently a known issue, no resolution other than replacement).

We held off ordering a new K3 for her (which in and of itself is herculean task) until after the Amazon announcements (She's been using Mr8's touch while she waits).

She was disappointed they didn't offer a new generation of the K3, but just new generation touch devices.

I've ordered her a new unit, figuring it's probably better to get a current generation hardware rather than finding units of older hardware with potentially a known issue.

But now for her comments:
"it's good to see a nice reasonable review of the paperwhite. I agree with everything about the keyboard."
October 09, 2012 12:28
I love my Kindle 3G very much. Even so, I'd been considering getting the Paperwhite as my trusty K3G is almost three years old.
How happy I am to have read an honest review from an avowed Kindle lover.
I will no longer covet this new incarnation.
Thanks indeed
October 09, 2012 13:23
I have the Kindle DX and the Kindle 3G. I tried for a long time to like them, but they both now just collect dust. The problem is rendering speed. All of my e-books are of technical nature, mostly from O'Reilly, APress, and Manning, are in PDF format. (They offer other formats, but they do not display well.)
While PDF books open fine, it is an exercise in frustration trying to flip through pages. It can take several minutes to flip through a dozen pages. In the end, I spent more time trying to flip through pages than reading.

The iPad 3 is certainly an improvement, but it is still sluggish, especially on larger PDFs. It too has started to collect dust from infrequent use.

I've been hugely disappointed three times now. Not sure if I want to try again. So now I just read them on the PC. Certainly not ideal, but these tablets are far too slow to render the pages fast enough.
October 09, 2012 13:59
Very informative, thanks for this review. Looks like I better not pass on my Kindle 3 to a family member yet :-)
October 09, 2012 15:40
I have put aside my Kindle in favor of my Nexus 7.
October 09, 2012 15:56
Article is great - clear as always. I may have missed it by not reading slowly enough, but did you give (or do you have) an opinion on _which_ Kindle of the current crop to buy?
October 09, 2012 16:49
I just don't get the touch screen idea. I tend to touch my screen all the time while reading in bed. It doesn't mean I want the page to turn. Physical keys ftw!
October 09, 2012 17:08
For me the downside of the Kindle is I can't read my techie books. It always wraps the code fragments unless I make the font too small to read easily. I am hoping the Fire will be better with that.
October 09, 2012 18:10
Alex - yes it supports landscape.

Mark - I'd get a 3G with keyboard while they are available.
October 09, 2012 18:38
Scott, I upgraded from the Kindle 3 (aka Kindle Keyboard) to the PaperWhite as you did. While I agree that I'm having some trouble figuring out how to hold it, and I agree that in dark rooms the splotchy lighting at the bottom is a little off-putting, I love having the light turned up to 22-24 in a fully lit room. I think that's actually where their "higher contrast" claim comes from.

In a dark room, or even total darkness, I have found that 13-14 is the sweet spot for me. YMMV.

The light is a HUGE improvement over the uneven lighting I got from my lighted cover on my Kindle Keyboard (again, bottom-edge splotchiness notwithstanding). My old cover had a number of things I didn't like. Aside from being a lousy light, I've come to the conclusion that I don't like extra crap between me and my devices... covers, screen protectors, whatever. After a company spends millions of dollars on ergonomic testing and user feedback, why do I want to slap a $10 case on it (or, in the case of my Kindle Keyboard, $60) and mess that up? So for me, the PaperWhite is a nice evolution - I have (basically) even, self-contained lighting (important to me), but I don't have to deal with an uncomfortable cover or case. (BTW, I recommend the first-party zip sleeve for the PaperWhite.)

It's also worth mentioning that the forward/back tap zones can be completely ignored and you can swipe left/right anywhere on the screen. I have found this to be HUGE for one-handed reading.

Overall, I'm very happy with my PaperWhite (and my decision to upgrade), though I do think it could be improved. Now that we (being Microsoft) have a stake in Barnes & Noble, I'm more inclined to consider jumping from the Amazon ship, but so far, the PaperWhite keeps my book dollar at Amazon. :)
October 09, 2012 18:59
I am really liking my Kindle Paperwhite but it does have its flaws. I never used the audio playback ability on my Kindle 2 since I always have my iPods or Zunes with me, but I kind of miss not having that option if I want to listen to Audible books. I don't find the uneven lighting to be too distracting, but I do find it kind of annoying from a battery life perspective that you can't completely shut the lights off. Even if you set the lighting so that they should be off, you can still see that they are on if you look down the screen.
October 09, 2012 19:19
I have a 3G and a Paperwhite. Other than the slightly uneven light at the very bottom of the screen (where there's usually no text), I absolutely love the screen improvements. The better contrast and sharper text is noticeable to me (I turned off any confirmation bias in my brain before testing :). I too was worried about losing physical buttons as well, but I find that I type notes faster on the touch screen keyboard, highlighting sentences is easier, and navigating menus is much easier. I still slightly prefer the buttons for page turning, but maybe I'll get used to it. I do have smaller hands, so that's probably why I love the form factor. The texture of the Paperwhite also feels much nicer.
October 09, 2012 20:59
A few days after ordering the paperwhite, I sat on my kindle 2nd gen, broke the screen. I read with my win8 tablet, phone, or android until the replacement came. Reading on the kindle is a lot better than any of those.

I've had the papwerwhite for about a week. I like the light for reading in bed. I like the overall size, though sometimes I don't turn the pages with the holding hand but either with my other hand or my nose. I'm looking forward to the extended battery life. I'll test that next week on my 10 days in Navajo land.

October 09, 2012 21:35
I'd agree w all your points Scott, and I'll also add:
1. I preferred the feel of the textured housing of my 3G to the smooth finger-print enriched housing of the Paperwhite
2. You can't turn off that "Editor's Picks" on the 1st page of cover view (that first pic above is showing the 2nd page of cover view w/out Editor's Picks)
3. On the 3G in category view, the category you most recently viewed a book for shows at the top, no so in the Paperwhite (a bug?)
4. I miss the headphone jack! I have a 'kindle reading' playlist I really enjoyed listening to while reading (that was somehow more enjoyable than using my iPhone I always have w me anyway)
5. I preferred the 'screen saver' on the 3G with classic authors as opposed to the new 'textures', made the 3G feel more elegant
6. The Paperwhite feels slightly thicker and heavier, it may be because I'd expect something smaller to be lighter and thinner, or the 3G has a more tapered back, but it doesn't feel like a move forward in thickness or weight
-- In short, it felt like the 3G was a more elegant device, refined through the generations of Kindles. The Paperwhite is a 'side step' as opposed to a step forward.
October 10, 2012 0:24
Returned mine. I didn't like the reading experience (screen), and the UI performance is terrible. Prefer the iPad for now (which I use), or the Kindle Fire (which my wife loves).
October 10, 2012 1:19
@Noah Croad - You may already know this, but turn the home screen to List View to skip the "Editor's Picks."
October 10, 2012 5:06
X-ray isn't a feature new to the Paperwhite...I've had it on my 3rd gen Kindle Touch for awhile.

The concept of it sounds great but the first few times I used it to remember something about a particular subject, it told me more than I wanted to know. It would be really beneficial if it only divulged information that one has learned at that position in the book (instead of character development after that position). As a result I never use it any more for fear there will be spoilers.
October 10, 2012 8:38
Thanks for the review Scott. I too was under the impression that the display was almost white (which Amazon strongly imply with the branding). Now I know it isn't I'm not interested. I much prefer the ergonomics of the Nook Touch, as well as the fact that it uses epub and not mobi.
October 10, 2012 15:56
Yo forgot that the paperweight has half the flash memory than the many years old 3G. Big issue if you don't just buy from Amazon!
October 10, 2012 23:25

Why use a Kindle to listen to audio books? It seems like a huge MP3 player which doesn't fit a pocket.

I like the Kindle to be as light as possible if I am going to hold it in the air for extended periods of time, and that's by removing anything not related to reading.. including audio parts. Another person will say it doesn't have radio.. and the story never ends.
October 10, 2012 23:32
I still own the iRex Iliad, one of the first e-ink readers before the Kindle and it has a physical bar along the length of the side. A very usable method of turning pages. It's too bad the company went bankrupt. The reader was revolutionary.
October 11, 2012 7:34

So I should carry around an eReader to read books *AND* an MP3 player to play audio?

An audio jack weighs a few grams (as does an FM tuner, though I don't see where you're going with that comment). Placed appropriately, you couldn't perceive the difference.
October 11, 2012 12:25
Great review. I don't understand why most people don't pine for the great physical keyboard the Kindle once had. The one thing you don't mention, though, is the quality of photos. They were horrible on the older Kindles. Maps, too. I read a lot .of bios, and good pictures are hugely important. Imagine reading Lord of the Rings without legible maps.

I am fairly happy reading with Android software. One thing I like in theory about the Fire is the ability to read AND listen to a book at the same time. From the point of view of retention, that is the ultimate. I am also a huge fan of text to speech. Check out Iovna voices, available for free currently, on an Android. Amazing, and the best is yet to come. I still own four Kindles, but I think reading Kindle books on Android mobile devices may be the best way to go.

October 11, 2012 20:34

Use your smart phone then to listen to audio. The audio parts are already in there. I am sure you carry your phone all the time. The audio part in the Kindle is not just the jack. If you want audio, browse the web, 3G and other stuff, get the heavier more expensive one. I am glad Amazon offers two kinds of the same Kindle. They know some people just want to read without the other fluff.

BTW, I carry MP3 player (SanDisk Clip+) even though the phone can play audio because the player is much smaller and much lighter.
October 12, 2012 0:02
Thank you for an honest but in depth review! I was in the same position as you, looking to change from my Kindle 3G to get the paper white.

But one thing I love is how the Kindle 3G fits comfortably in your hand and if the paper white is smaller then you've just saved me some money.

Thanks again...
October 12, 2012 8:26
I agree that the paper white is somewhat tedious to hold if your hands are sufficient large. I ended up getting the amazon black leather case. It makes it slightly easier to hold. I do like the auto on/off feature the case provides (ripped off from iPad though, here come the billion dollar lawsuits).

October 13, 2012 6:46
Almost bit... but sticking with my Kindle Keyboard, which serves me well. I use text-to -speech all the time, and have purchased over 125 books. Thanks for the review!
October 15, 2012 2:12
After using my ipad 2 as a reader for some time now I am tempted by a kindle for a smaller reading device to take on holidays etc. How does a Kindle cope with direct bright sunlight?

October 15, 2012 3:04
Barb - It's totally visible in bright sunlight. The brighter the better.
October 17, 2012 8:56
Nice review Scott. May I ask which small lamp do you have which doesn't bother your wife when you read in the bed? I have been looking for one as my kid broke the Kindle lighted leather cover.

October 17, 2012 22:26
Very interesting review, many thanks for this !

And I just loved this sentence : "There's a single click between my Wallet and Jeff Bezo's Wallet".


October 18, 2012 17:47
I haven't got mine yet. But to me, the "ghosting" effect sounds like a feature, not a bug. It'd make it like a real book, where you can see through the paper to the text underneath.

I'd like the idea of physical page turn buttons, but could probably live with finger swipe.

(I wish they'd switch to ePub, and get colour e-ink working)

But I probably won't buy a paperwhite until they release one with audio. Maybe wouldn't use it much, but it's absurd not to include it since they've already engineered the technology.
October 18, 2012 18:12
Very interesting review.
May I ask if you tried to read pdf files on the K paperwhite?
In that case, did made the improved resolution a big difference?
Thanks for the review.

October 20, 2012 5:20
Well, I'm glad I let them ship me the Paperwhite, because I personally find it to be awesome. Yes, at some brightness levels you can see a small amount of inconsistency, but way better than any other lighting scenario (including a lamp). The increase in resolution, the increase in paging speed -- even with full refreshes turned on, the radically smaller size... all amount to the hands down best e-Ink reader I've even seen or used.
October 22, 2012 11:50
I now have a Kindle but I was going to buy a Kindle Whitepaper. Your comments and the comments on Amazon made me hesitate. This morning, I saw that in Europe, the device will only be availlable by the end of november. So I hope they will work on the quality issues. And to be honnest, my current Kindle is still fantastic, so why take the risk for a possible disapointment. Food for the over enthousiastic marketing boys.
October 24, 2012 17:32
I'm with Brad Wilson... I LOVE the Paperwhite, and for me it is the ultimate reader at this point.

I like the fact it's small -- I take it with me when I go backpacking, and every oz counts: I don't need an audio jack or a keyboard.. and while I could lay there in my tent with a headlamp, the very soft subtle light of the pages is far easier to see IMHO.

I actually really like the new fonts - granted I have really good eyes so at a certain size I find the letters crisp and chunky, but just the page turning speed and the overall responsiveness pleases me greatly.

Having had a Touch, I was used to swiping the screen; resting it on my knee while eating and using a simple knuckle-tap to turn pages was fantastic. I ordered the cover based on your rave review of that (the on and off will be worth the price of admission): whereas previously I'd just used Armor Guard to encase the thing in a durable skin.

Could it be improved? Sure. But to me it's a much better device than "fine" -- the improvements and changes to the device as a whole were exactly what I was hoping they would be, and I don't regret a penny of the purchase.
November 03, 2012 11:01
Regarding the page refresh, did you also happen to notice that the letters, after each page turn without a refresh, tend to degrade? For me, they actually would lose quality as if they had been printed on an ink-jet printer that was losing ink. Did anyone else notice that too?
November 05, 2012 23:01
Brian - Yes, exactly what happens. They refresh completely after 4 turns.
December 20, 2012 1:07
You said you've had each version of the kindle, but as much as you complained about the touch features in this review it leads me to believe you missed the Kindle Touch.
Personally I don't mind not having speech to text or mp3 capability. I don't really like having a synthetic voice read to me and if I want to listen to music, I have a phone with mp3 capabilities. To me an ereader should be as close to a book as you can get. No buttons, speakers or flair. I want to see text on paper and be as immersed in that experience as possible. I've had the Kindle 3G and the Kindle Touch 3G. Was looking forward to picking up the Paperwhite, but I have reservations now due to your review on the lighting. I'd seen elsewhere that you couldn't tell where the light was coming from or see any noticeable shadows. I'd even looked at one in person in Best Buy, but honestly it was hard to get a feel for it since the lights in there are pretty bright. So now I'll just have to cross my fingers and hope someone decides to bestow this upon me as Christmas gift so I don't make a purchase I end up regretting.

Thanks for the review
December 28, 2012 21:11
I am a Kindle newbie and so far so good. I have a Paperwhite 3g and it performs fine as you say, but I have one issue: When using clippings I noticed that it does not store the proper paragraphing, but rather runs into continuous text, which is a tad annoying... any suggesed fixes?

Cheers Ray
January 13, 2013 3:51
Hi there,

Do you suppose you could advise me on my kindle purchase (hopefully in time)? Yesterday, I finally bought my first ebook: kindle 3g keyboard (I'm guessing this one; there's no model number anywhere). It's a fine thing, and I'd be happy to keep it apart from one very main issue:

I've had to enlarge the text as there's no way I could read the fit to screen size (only next option being size 150 otherwise I might've tried size 125). When the text is enlarged though, it doesn't fit into the screen and I'm expected to spend most of the time with my kindle, scrolling across and back again rather than reading.

I bought the e-reader to relieve my eyes of the back-lit screen on a computer. However, this is equally quite a strain on my eyes, who spend most of their time adjusting their place in the content.

My question to you is - First, do you understand what I'm talking about here? As I can seem to find any topics on net regarding this, but will keep looking today. If so, is there anyway to fix this - am I doing something wrong? Surely the company have accounted for this and it must be my error?

I am looking to return the kindle to the store today for a refund. Probably I'll wait for the paper-white, as I understand the txt adjusts to the reader (no scrolling).

Thanks in advance for any comments!
January 15, 2013 2:34
Sarah - I don't undertand. There are many Kindle choices for font size.
January 15, 2013 2:48
Hey Scott, thanks for your reply.

Just a few hours before returning my Kindle, I figured it out: I had only downloaded pdfs, being uncommitted to full book purchase at that early stage.

It is true that font size cannot be enlarged on pdfs without falling off the page, but with downloaded books, the font size indeed has 8 options.

I have heard since that there is a downloadable program that converts pdfs to a different file(book file?) that will enable pdfs to be more reader friendly.

Thanks for getting back to me Scott - you're a dude!

January 25, 2013 3:45
I just got a paperwhite and you got the review dead on. Its fine, I was expecting great, but fine it is. You hit all the points I would make right on the head.
January 25, 2013 4:05
Bob - The cover REALLY helps with size, and having it auto-on and off when opening is a nice touch.
January 27, 2013 9:07
I like the Paperwhite just fine. Bought only to read books. Usually responds fast. The light is just right & uneven lighting is not a problem for me. I have had to adjust to using the small touch keyboard & features but a dedicated button for page turning, in addition to swipe/tap, would be useful. Lack of imagination for graphics with kindle books (If ads can be done with graphics, books can be spiced up with graphics also.)Feels like the hand calculator with 102 features of which I only use 2.

One thing that bugs me is the lack of page numbers & the inability to go to jump to page 25 or 62, etc for review (percent left is just a gimmick to me). The cover should have had a kickstand to prop it up as well as a bit more texture to grip. Yes the magnetic cover with on/off is nice. Couple of postcard sized basic printed instruction/ commands would help to get started. Every command strip at top should have both forward & backward arrows (Only back seems to exist.)

Issues: Couple of screen freezes (rebooted using process found on internet). Sometimes jumps ahead couple of pages instead of 1 page turn or back a page. Search might take 2-3 presses to engage. I'm adjusting my technique to improve these issues.

Future make it better: Always lighter, bigger screen but same sized device, pocket on cover for business card in case lost.
February 18, 2013 19:55
Scott, just got a Kindle Paperwhite. Should I turn off the WiFi to extend the battery life? Thank you very much. Kaye
February 18, 2013 21:29
Catherine - In my experience, it doesn't make much difference.
February 23, 2013 10:01
Hi Scott. I plan to get one of these and pass on my beloved Kindle 2 to a friend. For me the lighting is an attraction and I have small hands so I'm not too worried about the size. I do think I will miss the buttons though.
The biggest issue for me with the Kindle 2 is getting it to turn off. I regularly think I have turned it off, then discover I didn't and sometimes the battery is flat by then. (I know at least one other person who has the same issue with her's.) I would prefer a sleeve-style cover for the Paper White, but might have to go with the cover that turns the PW off when it's closed if it is still problematical to turn off the PW otherwise. I'd appreciate your advice.

March 19, 2013 5:19
The light is just OK but the screen is blotchy in the middle settings, where it ought to be most useful. And I could get used to the menus and page changing operation. But the real problem is that it is very slow. So slow that I keep stabbing the selctions on a menu repeatedly, thinking that it is not receiving the input. Eventually it does what it is supposed to do, but it is extremely annoying.
March 24, 2013 21:42
I received my Paperwhite on March 12. It's going back tomorrow. I did love it...until I didn't. This is my 5th Kindle. Like you, my fav is the keyboard 3G, which I still have, along with a Kindle Fire, a first gen DX, which my husband uses, and a 2nd Gen, which a friend uses. My 3G does everything I need it to do, as simply as I need to do it. Except light the page. I finally bought the Paperwhite because I volunteer overnight at a homeless shelter once a week and after lights out it's, well, dark. I stay up as far through the night as possible and it helps to have a lit device that won't disturb anyone else in the communal room where we all sleep.
Also, I live in a part of the country infested with stink bugs, which at night are drawn to light (or the heat from light, who knows). There have been years so bad that we plant a decoy light in every room we occupy at night so that they don't dive bomb our location. Reading lights are a beacon for them. I thought the Paperwhite would conquer these challenges. And it did. BUT, I like to keep a lot of books on my Kindle, so collections are very important to me. I found it very difficult to manage collections on the Paperwhite. It's doable, but at one point I inadvertently wiped out all the content that wasn't in collections (about 5 books). Grrr. Also, I found the touch screen too temperamental. I have very slender fingers, but still managed to open books several times before finally getting the menu item I wanted to respond--this was especially true when trying to toggle between device and cloud. Yesterday, I got so frustrated that I threw in the towel and boxed it up. I feel bad, as if I've somehow failed. I'm a HUGE Kindle lover. I wanted this relationship to work. It sort of did, but I'm too old for the technology patience this device seems to require. Do you think there's any hope Amazon will light up the keyboard Kindle? No, I didn't think so. I'm considering buying another of those before they stop making them (is this too long a post? I never do this sort of thing).
March 27, 2013 13:40
Update: I ended up getting a replacement Paperwhite because it seemed after discussions w/Kindle CS that I might have a defective unit--and that was indeed the case. It turns out the functions I was having so much trouble with weren't working on the touch screen. This new unit is a whole new world of Paperwhite and I do love it.
June 23, 2013 3:24
Loved your review as far as being honest and straight-up, but I'm on the other side of the fence from you. I ADORE everything about my Paperwhite. I've also had every Kindle out there (and Nook too, bleh!) and actually gave up my Fire when the Paperwhite came out. I love the sleep/wake feature with the Amazon case/cover, I love the various levels of light, I love how it's small enough to fit in my back jeans pocket. And I REALLY love the battery life. I read with airplane mode on, (only turn on wifi or 3G to download books), and read about 6 hours a day (more on weekends). I literally have to charge it every 5-6 weeks! How many other devices get that good of mileage out of a charge?! I don't regret buying it for one tiny second. Love it!
July 06, 2013 9:30
It is the best kindle ever. So easy to read with in any light and I don't have to have the stupid light attached to a cover that I needed for my kindle keyboard. I would never go back. I got my kindle paperwhite when they first came out and had it shipped to Australia as I did not want to wait 6 months until Amazon released it here.
July 11, 2013 20:42
I am a new Kindle owner - had Nooks, finally got fed up with B&N's crappy customer service. I actually like my Nook Simple Touch a lot - the font choices and line spacing choices are more flexible than the options available on the Paperwhite, and the organization options are good as well. BUT B&N's decisions to not invest in decent customer service staff and policies finally pushed me to try out a Kindle, and I was intrigued by the concept of 'glow in the dark'.

I do like the Paperwhite - I use both readers now, and the Kindle is very easy to use for checking out library books, as well as buying Amazon books. The only thing I find annoying is the fact that one of the reasons I decided to get the Kindle was that reviews and Amazon promo said that I could see page numbers as well as locations - this is not true. SOME books have that metadata, and when you tap for the menu at the top, the page number shows up at the bottom. But most of the books I've purchased within the last month do NOT have this feature. I've learned to use the percentage and time info to estimate where I am in a book, but they SAID I could get page numbers. They made a big deal out of how awesome it was that they would show the REAL paper book page numbers, so you can tell what 'page' you are on, regardless of how big you've set the font.

Yeah, not so much. But I do like the glow in the dark, and most importantly for me, it does not result in the eye strain I get from reading ebooks on a computer. Black and white ereaders have been a godsend in that regard - and you can read them outside!
July 12, 2013 17:30

I've been living with a Sony ereader PRS-700 for a few years now, but it is killing me when it comes to reading technical books/pdfs. Any time a chart is supposed to be displayed, the PRS-700 cuts it up and it's hard to make sense, so I tend to go back to a desktop/laptop to continue reading. The same thing happens for "notes in the margin" or any non-standard novel format.

From what I remember reading in a past blog post of yours, the Kindle products are great for technical books so I am now interested in purchasing a Kindle for the first time. I'm also looking forward to they syncing of books with the Kindle with the Android Kindle App. One question I have is Does the Kindle sync pages and notes for non-Amazon purchased books/pdfs? I've had a hard time finding an answer to this prior to purchasing the Kindle and testing it out myself.

Another feature I look forward to is the syncing of Audible books with Kindle books (although I despise having to purchase both).

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Disclaimer: The opinions expressed herein are my own personal opinions and do not represent my employer's view in any way.