Hanselminutes Podcast 208 - Social Media and the Business of Social - The Wynn Resorts
My two-hundred-and-eighth podcast is up. Scott sits down with Jade Bailey, who manages social media and online services for the Wynn in Las Vegas. How does a world wide brand use social media to serve its customers while still remaining authentic? Is Twitter a legitimate customer service choice? Does a company need a Facebook page?
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Do also remember the complete archives are always up and they have PDF Transcripts, a little known feature that show up a few weeks after each show.
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As I've said before this show comes to you with the audio expertise and stewardship of Carl Franklin. The name comes from Travis Illig, but the goal of the show is simple. Avoid wasting the listener's time. (and make the commute less boring)
Enjoy. Who knows what'll happen in the next show?