My two-hundred-and-eighth podcast is up. Scott sits down with Jade Bailey, who manages social media and online services for the Wynn in Las Vegas. How does a world wide brand use social media to serve its customers while still remaining authentic? Is Twitter a legitimate customer service choice? Does a company need a Facebook page?
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Do also remember the complete archives are always up and they have PDF Transcripts, a little known feature that show up a few weeks after each show.
I want to add a big thanks to Telerik. Without their support, there wouldn't be a Hanselminutes. I hope they, and you, know that. Someone's gotta pay the bandwidth. Thanks also to Carl Franklin for all his support over these last 4 years!
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As I've said before this show comes to you with the audio expertise and stewardship of Carl Franklin. The name comes from Travis Illig, but the goal of the show is simple. Avoid wasting the listener's time. (and make the commute less boring)
Enjoy. Who knows what'll happen in the next show?
Scott Hanselman is a former professor, former Chief Architect in finance, now speaker, consultant, father, diabetic, and Microsoft employee. I am a failed stand-up comic, a cornrower, and a book author.
Disclaimer: The opinions expressed herein are my own personal opinions and do not represent my employer's view in any way.