Scott Hanselman

Sending in a Windows Crash Analysis (Error Reporting) actually paid off once

October 15, 2004 Comment on this post [2] Posted in Musings
Sponsored By

Well, that's a heck of a thing and the FIRST TIME it's ever happened to me.  I always thought I was just being a trooper to send in all my blue screens.  However, they solved one of them.  It was a bad IBM Wireless Driver. 

Note my highly descriptive comments as well.  I'm sure they helped the analysts. :)

About Scott

Scott Hanselman is a former professor, former Chief Architect in finance, now speaker, consultant, father, diabetic, and Microsoft employee. He is a failed stand-up comic, a cornrower, and a book author.

facebook twitter subscribe
About   Newsletter
Hosting By
Hosted in an Azure App Service
October 15, 2004 8:51
It's interesting, because for my OCAs they always find resolutions quite fast :)
Maybe you always find such errors that cannot be solved that easily :)
October 15, 2004 11:55
Ironically I had crash reporting find a resolution for the first time for me yesterday as well. In my case it was a bad Synaptics touch pad driver...

Comments are closed.

Disclaimer: The opinions expressed herein are my own personal opinions and do not represent my employer's view in any way.