Scott Hanselman

Using a Surface Pro 3 full time for two months

October 13, '14 Comments [52] Posted in Reviews
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en-INTL-PDP-Surface-Cover-Black-RD2-00080-LargeBack in August I posted my initial impressions of a Surface Pro 3 after using it for a week or so. I paid for the Surface Pro 3 with my own money and have been using it as my primary machine ever since. I've been using it now for two months full time and figured it was time to break down the good, the bad, and the weird.

I won't waste your time telling you specs and details you can search for. Instead, I'll tell you what has worked and what hasn't the last few months.

The Good

  • It's very fast. I haven't had any issues or concerns about performance. I've given talks internationally this last few months and used this Surface Pro 3 for demos involving multiple instances of Visual Studio without concern.
  • I always want more memory, but 8 gigs has been fine. I can run Hyper-V or VirtualBox and run at least one VM without concern. Even better is running the VM off a USB3 hard drive. However, 12 gigs of RAM would have been a nice option.
  • Running two monitors with the Surface Pro 3 Dock is pretty perfect. I'm having no major issues with my 24" monitors. A little more on some subtle video card things below under "The Weird."
  • It's far more usable in your lap than previous Surface versions. I'm sitting on my front porch right now, in fact, typing this post while the kids run around. It's actually kind of nicer than a laptop in that the screen part doesn't flop as I type.
  • The Dock is exceptional. It adds 3 USB 3 ports and 2 USB 2 ports, for a system-wide total of 6 ports. It adds a second Mini DisplayPort as well as Gigabit Ethernet and an audio jack. Drop in, go. It also works nicely with Mouse Without Borders.
  • The kick stand is brilliant. Having a continuous kickstand is perfect and useful. Every tablet should have one.
  • It's really an everything/everywhere machine. I use it for work, then remove the keyboard and use it on the treadmill for movies.
  • I added a 64 gig MicroSD card and put movies on it. Works great on a plane and everyone loves the kickstand and comments on it.
  • The pen is fantastic, but I don't really use it for anything other than OneNote.

The Bad

  • I'm underwhelmed by the battery life. I have been generally underwhelmed with batteries in general in the last year. From my iPhone 5S to my Lenovo to this Surface Pro, all batteries seem to last about 5 hours for me. This is "fine." But it's not awesome. I never take any device anywhere without some subconscious concern about the battery. It's not an all-day battery. From what I can tell the number one thing you can do to get it to last longer is to lower the screen brightness. Unfortunately for me, I like a bright screen.
  • I almost point this under the Weird, but I just don't like the Touchpad on the Surface Pro 3. It's OK, but it's not epic. A MacBook Pro is a universally loved touch surface. No one knows why, but it just feels right. The Surface Pro 3 touchpad is one of the best I've used, but it's very small and you'll want to at least adjust the pointer speed under Motion without Mouse Properties. While I don't use it as a mouse, it's gesture support for pinch to zoom and scrolling is excellent. That said, you'll end up using the touchscreen for that naturally.
  • With every Surface I've ever used there's been this weird thing where it would stop seeing the keyboard. It happens maybe once in 30 attaches, but it's annoying. Just detach and reattach, but it's clearly a flaky bug and I've seen it maybe 8 times in the last two months.
  • I spend a lot of time in Google Chrome and while it's great on my desktop, I must say that using Google Chrome on a hybrid like the Surface that has both touch and high-dpi really makes Chrome feel unpolished. Touch support in Chrome is there, scrolling and pinch to zoom work, but with newer betas there are weird zoom effects they appear to be bringing over from Android.
  • In recent Chrome builds it started popping up the Virtual Keyboard. Unfortunately, that's not Chrome's job to pop up the keyboard. ;) The keyboard pops up when a physical keyboard isn't attached. However, Chrome pops it up whenever a text box is touched, and even worse, resizes the window to half height. It's REALLY annoying. I just can't use Chrome or recommend it on a touch screen. I'd love it if someone from the Chrome team would get in touch with me or someone at Microsoft because this kind of thing makes everyone look bad. Here's an eight month old thread that continues filled with folks with this issue.

The Weird and The Subtle

  • Early on, before the first firmware update that came over Windows Update, I was seeing some concerning heat coming off the the back right side. I had one "thermal shutdown" while sitting in my car. I haven't seen any heat issues since the most recent firmware updates, but it was initially concerning. Ultimately I did have to come to terms with the fact that mine is an i7 processor, not an iPad Air. It does have a fan and it will use it if you are running Handbrake and compressing video.
  • Hotkeys and the keyboard take a week or so to get used to. One feature I'd like to see (can you hear me Surface Team?) is to be able to have F1-F8 be function keys and F9-F12 stay as Home/End/Page Up and Page Down. It took me a while to figure out some of the more subtle hotkeys on a Surface Pro 3 keyboard, for example:
    • Toggle Fn lock - Pressing Fn-CapsLock will toggle the top row to stay as Function Keys.
    • Fn+Spacebar - Printscreen
    • Fn+Del and Fn+Backspace - Brightness up and down
    • Fn+Up and Fn+Down - Page up and Page Down (in addition to the other PgUp/PgDn keys.
    • Windows Key + Vol Down - Screenshot to screenshots folder
  • I think Windows on a tablet should be more aggressive about what it does in the background on a tablet. Every once in a while there's some indexing service or malware service that slows everything down. It's no more on a Surface than it is on my other devices, but somehow I'm more aware of it with this device. When I'm not plugged in or have my keyboard removed, Windows needs to CHILL OUT.

I recommend the Surface. It's an amazing, fast, thin device. It's got some quirks, but I've had two firmware updates in as many months, and Microsoft has publically said it would support it (as well it should) with Windows 10. I think the Surface Pro 3 will likely get more useful updates, as driver updates, pen updates, and firmware updates that will make it better.

Finally, Windows 10 and the "Continuum" concept cannot come fast enough. It's exactly the behavior I want on this device.

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About Scott

Scott Hanselman is a former professor, former Chief Architect in finance, now speaker, consultant, father, diabetic, and Microsoft employee. He is a failed stand-up comic, a cornrower, and a book author.

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iOS8 3rd Party Keyboards Reviews - SwiftKey and Swype

September 18, '14 Comments [29] Posted in Reviews
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I've been running iOS8 for a while now in Beta, and today all my iDevices are running the released iOS 8. One of the most anticipated new features is the ability to create and add 3rd party keyboards. In the future I anticipate we'll see lots of interesting and creative keyboards, perhaps to draw an emoji with your finger, custom Chinese or Japanese IMEs (input method editors), and others.

Until then, the primary thing folks have been waiting for is what Android and now Windows Phone have had for a while, the ability to type without lifting your thumb. You'll either love it or hate it, but you need to try it for a day. When done well, it's amazing and brilliant.

The Hassle of the Setup Process

3rd Party Keyboards install from the AppStore like any other app. When you run each for the first time they walk you through the process of installing their keyboard. This is easy for a techie, but for your non-Technical Relatives it might take a little coaching as you'll end up 3 or 4 deep inside Settings | General | Keyboards.

Multiple Keyboards

Swype - US$0.99

Swype worked great, exactly as advertised. I enjoyed using it very much and it's swiping feature works as advertised. I did feel its autocorrect somehow left something to be desired. Below you can see it getting confused as I swipe the word "autocorrect."

Swyping Adding new words

The deal breaker for me with Swype was two-fold. First, the spacebar is smaller than the default space bar. It's a small thing to be sure (as tiny keyboards are) but it had me adding periods . throughout . my text, as I hit that before I hit the space bar.

Secondly, the lower left corner of the iOS keyboard has always been the little 123 Icon. It lets you switch between ABC and 123, of course. Swype chose to move this over to the second spot. This flummoxed me all day. I'm sure I could train myself as it's just muscle memory, but it was an unusual choice, I thought, and this is just one place where Swype deviated their keyboard design from being "just a swiping solution."  They've moved other things as well.

Opening the proper Swype button in the lower corner with a press and hold brings up the Globe (usually not hidden in other keyboards) as well as the Dial Pad for numbers, and the Settings gear.

Swype has moved some things and this slowed me down quite a lot. This keyboard below moves all my symbols to new locations, with the Asterisk nowhere to be found!

Checking out the Swype menu What's with the random Emoji?

NOTE: One thing that ALL these keyboards thankfully fix is the "shift key problem" with the default iOS keyboard. They show lowercase letters when you're typing lowercase, and change the whole keyboard to uppercase when you press Shift. It's so painfully a problem with the default keyboard, it's really unfortunate that this wasn't changed in iOS8.

Swype also includes funky themes with background images if you're into that level of customization.

SwiftKey - Free, with registration and has optional $ IAPs

SwiftKey is free, but they intend to make money by selling us keyboard things. For now, I'm thrilled with the default, as seen below. It looks almost exactly like the default iOS keyboard, which is what I'm looking for. I don't want to relearn where things are when I just want swiping and a few other features.

SwiftKey keeps all the symbols and numbers exactly where they usually are, and adds a few nice touches like a gentle reminder than I can touch-and-hold on punctuation for additional choices.

SwiftKey Fantastic  swiping is amazing

One odd bug I saw with SwiftKey - If I turn off "Allow all Access," in Settings | General | Keyboards, SwiftKey ignored my white theme choice, showing me only a black keyboard with a reminder to turn on All Access. I presume this is a bug, as it's definitely wrong. Other than this one issue, I'm digging SwiftKey.


There is also a free Chinese keyboard called TouchPal that includes swiping input, keyboards, themes and a focus on Emoji. The Emoji are included in the keyboard, meaning your don't need to switch to the Emoji keyboard. That said, I installed it and my phone locked up. I rebooted and had no keyboard until I removed TouchPal. I think this experience speaks (IMHO) to the larger issue of stability with 3rd party keyboards on iOS, but this is only from my perspective as a user. I was unable to get TouchPal working.

Privacy Concerns

Here's the kicker for a lot of people. In order to make predictive text suggestions, sometimes these keyboards need to send what you're typing to their cloud engine. Be sure to read their privacy policies to make sure you're comfortable with how they use your data.

Here's part of SwiftKey's privacy policy. Note that you can opt out of their cloud service. They try not to collect passwords and payments, basing this on hints like "type=password" in HTML, I presume. They also allow you to delete all your cloud data at a later date if you like.

For users that opt in to SwiftKey Cloud, we will collect your email address, basic demographic information and information concerning the words and phrases that you use (“Language Modeling Data”) to enable services such as personalization, prediction synchronization and backup. We may use data provided by you to develop and improve our Products.

Where a field has been flagged by a website or app as denoting a password field or payment information, SwiftKey does not log, store or learn from this information.

Be educated, but I'm OK with using these keyboards for basic email. Of course, you can (and will) switch keyboards many times a day if you're like me.

Switching Keyboards


If you type technical (or Medical, or Legal, or whatever) things a lot, you'll likely find some very odd predications with these keyboards. Here SwiftKey has clearly looked at my history and is suggesting something totally wrong...and offering to Capitalize it also! Autocorrect has always been a problem, but don't expect a 3rd party keyboard to fix it...although these ones aim to try! Theoretically they'll learn even more from what I type.

Random suggestion More autocomplete

A number of times I've found myself looking at a text box with a flashing insert point waiting for a keyboard to pop up. These keyboards need to LOAD and sometimes that causes a pause, or when things go wrong, they just never show up. In a word, there's bugs all around, in both the Keyboards, I suspect, and in iOS8's handling of them.

Here I am, keyboardless. I had to reboot at this point. Your mileage may vary.

Just Blank, no KeyboardStill no keyboard

Mark my words, I predict bug fixes for a the supporting APIs for 3rd Party Keyboards will be coming in the next minor update to iOS8.

NOTE: Neither of these keyboards includes a Microphone Button to start Siri's built-in dictation. As such, these keyboards won't work with my app, myEcho. This appears to be a limitation imposed by Apple, that won't allow us (developers) to invoke a dictation without using their button. If you want to dictate (which is almost a keyboard on its own...I'd like to see a giant "Dictate now" button, myself) then you'll need to switch to the built in iOS keyboard.
Press Microphone to Dictate to Siri

Final Recommendation

My recommendation? YOU should try them all and see which one makes you happy. If you are very much a touch typist and you want a swiping keyboard that doesn't deviate far from the default, I recommend SwiftKey.

About Scott

Scott Hanselman is a former professor, former Chief Architect in finance, now speaker, consultant, father, diabetic, and Microsoft employee. He is a failed stand-up comic, a cornrower, and a book author.

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Surface Pro 3 - Initial Impressions

August 15, '14 Comments [76] Posted in Reviews
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I went out and bought a Surface Pro 3. I bought the i7 8 gig RAM 256 gig storage version. It was paid for with my own money and there were no discounts. It's been a while since I had a high-powered laptop that was my own, not my employers, so I was mostly happy to spend the money. I bought the "Microsoft Complete" plan that covers accidental damage, even from drops.

That's a Surface Pro 3 there

I was a big fan of the size of the the Surface RT and the Surface 2. Those were the tiny thin ARM-based Surfaces. I used them all the time for email, Videos, browsing. I have an iPad Air, but used the Surfaces for their keyboard and their split screen abilities. Sitting on a plane with an 8 hour battery life device doing email and watching a movie at the same time is killer. If my iPad could do split screen that would be something.

I was NOT a fan of the Surface Pro 2. I have a lot of friends who have some but it was just so thick and heavy. The differential between the thickness of the keyboard and the thickness of the device itself was near comical. I wasn't going to try a Pro until it was as thin as a Surface 2.

And the Surface Pro 3 is thin. It's crazy thin. It's 9.1mm thick and about 800grams. That's about 1.8 lbs.

Now, I'm never going to be able to do a review like Paul Thurrott or AnandTech so I'd encourage you to read those uber-reviews. Instead, I'm going to cut through the specs and get to the questions and answers that matter to me.

Oh, and this is random as I'm not a sticker person. I have no stickers on any of my laptops but this Decal from DecalGirl was too awesome so I went all in.

What IS this device? The Obvious Comparisons

IMG_8260The difference between my Lenovo X1 Carbon and my iPad Air is clear. One's a powerhouse laptop and one is a lightweight tablet. I do work on the X1 and I surf and relax with the Air. I throw them both in my bag and go. I'll do a little light email on the iPad but it's largely my media and gaming device. They are separate and their difference makes sense to me.

After carrying the Surface Pro 3 around for a week, two interesting things happened. The screen on my iPad now feels small and the screen on my X1 seems HUGE. The Surface is basically the size and weight of a large magazine or a stack of papers.

The Surface occupies a space in my brain like a real hybrid. I want to throw the Surface on the couch with abandon like I do my iPad, but somehow I carry it with more reverence. That's likely because I didn't get the cheapest Surface. My subconscious knows it's a non-trivially-priced laptop rather than a tablet. 

I truly love my iPad Air. It works, it turns on, it runs one app at a time, and runs them well. I play games like Modern Combat with my Steelseries Stratus bluetooth controller and am amazed.

But then I plug the Surface Pro into my 30" monitor, add a keyboard, mouse, or an Xbox controller and play a Steam Game, and I realize this is an i7 PC. It's a weird shift that has taken me the week to get my head around.

The Good

From a consumers point of view (and in this context, that's me) it seems there are a lot of updates coming down for the Surface. Just yesterday an update came in that gave me more control over the touchpad and its right-click behavior. I hope that the updates continue. According to the Penny Arcade review they are looking at updates to improve the pen and other little details.

Can it run Visual Studio? Sure. I have been using it full time for a week and it's been fine. I wish it had 12 gigs of RAM, but I wish everything did.

The Type Cover 3 is WAY better than the Type Cover 2, and that one was pretty good. I thought the fold-up extra magnet was a gimmick but it's not. It does more than change the angle of the keyboard, it adds lateral stability to the device and makes it feel more like a laptop and less like a tablet with a keyboard attached.

The screen is fantastic. I mean, truly awesome. It's "retina" in that I can't see individual pixels and it's super bright and clear. The resolution on devices like the Yoga 2 Pro are so high that they can be overwhelming. The Surface Pro 3's 2160x1400 is such that I can run it at 100% (no scaling) and find it usable. I am running at 125% right now and am not having any of the high-dpi issues that happen when you scale out to 200%. It's also worth noting that you can scale the desktop and full-screen apps separately.

There is a micro-SD card slot hidden under the stand. I popped it a 64-gig card and told Windows to store videos there. Easy expansion and my movies take up no space on my main drive.

NOTE: Having a USB3 port is awesome, so I got a 3 port USB3 hub with Ethernet and it works great. I added a tiny Smart Card reader and a 3-in-1 mini DVI video adapter (DVI/HDMI/VGA) and got my bag of adapters down to just these three.

The Bad

Noting that I have an i7 version, and not the i3 or i5, I have noticed both fan noise and heat when the Surface Pro 3 is working hard. By working hard, I mean sustained CPU over 50-60% plus hard drive access plus wireless. So, playing Steam Games, installing Visual Studio, running Handbrake.

I was initially really disappointed that there was a fan at all. But again, after a week, I realized that the laws of physics are what they are and I'm carrying around an i7 the size of a paper notebook. I also went back to my X1 Carbon Touch and installed Visual Studio 2013.3 and noticed that the fan turned on noted it was hot too. In fact, hotter than I remembered.

So, is there a fan and will it blow when needed? Yes. I'm cool with it, because 90% of the time, it's off. It did take a mental adjustment.


I'm 90% happy with the Surface Pro 3. It's small and it's fast. It's not my desktop but it's definitely as fast as my beloved Lenovos when doing regular stuff. Right now I've got Outlook, Chrome, Firefox,  and IE all open. I've got 20+ tabs going, Windows Live Writer and an instance of Visual Studio. I've ordered the Docking Station and will report back when I've hooked it up.

Do any of you have a Surface Pro 3? What are your thoughts?

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About Scott

Scott Hanselman is a former professor, former Chief Architect in finance, now speaker, consultant, father, diabetic, and Microsoft employee. He is a failed stand-up comic, a cornrower, and a book author.

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Review: Logitech ConferenceCam CC3000e - A fantastic pan tilt zoom camera and speaker for remote workers

July 7, '14 Comments [10] Posted in Remote Work | Reviews
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cc3000eI'm forever looking for tools that can make me a more effective remote worker. I'm still working remotely from Portland, Oregon for folks in Redmond, Washington.

You might think that a nice standard HD webcam is enough to talk to your remote office, but I still maintain that a truly great webcam for the remote work is one that:

  • Has a wide field of view > 100 degrees
  • Has an 5x - 10x optical zoom to look at whiteboards
  • Has motorized pan-tilt-zoom

Two years later I'm still using (and happy with) the Logitech BCC950. I'm so happy with it that I wrote and maintain a cloud server to remotely control the PTZ (pan tilt zoom function) of the camera. I wrote all that up earlier on this blog in Cloud-Controlled Remote Pan Tilt Zoom Camera API for a Logitech BCC950 Camera with Azure and SignalR.

Fast-forward to June of 2014 and Logitech offered to loan me (I'm sending it back this week) one of their new Logitech ConferenceCam C3000e conferencing systems. Yes, that's a mouthful.

To be clear, the BCC950 is a fantastic value. It's usually <$200, has motorized PTZ, a remote control, (also works my software, natch), doesn't require drivers with Windows (a great plus), is a REALLY REALLY good speakerphone for Skype or Lync calls, it's camera is 1080p, the speakerphone shows up as a standard audio device, and has a removable "stalk" so you can control how tall the camera is.

BUT. The BCC950's zoom function is digital which sucks for trying to see remote whiteboards, and it's field of view is just OK.

Now, enter the CC3000e, a top of the line system for conference room. What do I get for $1000? Is it worth 4x the BCC950? Yes, if you have the grand and you're on video calls all day. It's an AMAZING camera and it's worth it. I don't want to send it back.

Logitech ConferenceCam CC3000e - What do you get?

The unboxing is epic, not unlike an iPhone, except with more cardboard. It's a little overwhelming as there are a lot of parts, but it's all numbered and very easy to setup. My first impression was "why do I need all these pieces" as I'm used to the all-in-one-piece BCC950 but then I remembered that the CC3000e is actually meant for business conference rooms, not random remote workers in a home office like me. Still, later I appreciated the modularity as I ended up mounting the camera on top of an extra TV I had, while moving the speaker module under my monitor nearer my desk.

You get the camera, the speaker/audio base, a 'hockey puck' that routes all the cables, and a remote control.

The Good

You've seen what a regular webcam looks like. Two heads and some shoulders.

Skyping with a regular camera

Believe it or not, in my experience it's hard to get a sense of a person from just their disembodied head. Who knew?

I'm regularly Skyping/Lyncing into an open space in Redmond where my co-workers move around friendly, use the whiteboard, stand around, and generally enjoy their freedom of motion. If I've got a narrow 70 degree or less field of view with a fixed location, I can't get a feel for what's going on. From their perspective, none of them really know what my space looks like. I can't pace around, use a whiteboard, or interact with them in any "more than just a head" way.

Enter a real PTZ camera with real optics and a wide field of view. You really get a sense of where I am in my office, and that I need to suck it in before taking screenshots.

The CC3000e has an amazing wide field of view

Now, move the camera around.

The CC3000e has a remote control to turn it

Here's me trying to collaborate with my remote partners over some projects. See how painful that is? EVERY DAY I'm talking to half-heads with tiny cameras.

My co-worker's chin

Part of my co-workers' faces

Half my boss's head

These calls weren't staged for this blog post, people. FML. These are real meetings, and a real one-on-one with the half a forehead that is my boss.

Now, yes, I admit that you'll not ALWAYS want to see my torso when talking. Easy, I turn, and face the camera and zoom in a smidge and we've got a great 1:1 normal disembodied head conversation happening.

A bright HD Skype

But when you really want to connect with someone, back up a bit. Get a sense of their space.

A wide field of view shows you more context

And if you're in a conference room, darn it, mount that sucker on the far wall.

A wide field of view shows you the whole room

While only the me-sides of these calls used the CC3000e (as I'm the dude with the camera) I've used the other screenshots of actual calls I've had to show you the difference between clear optics and a wide field of view, vs. a laptop's sad little $4 web cam. You can tell who has a nice camera. Let me tell you, this camera is tight.

The CC3000e has a lot of great mounting options that come included with the kit. I was able to get it mounted on top of my TV like a Kinect, using the included brackets, in about 5 minutes. You can also mount it flat against the wall, which could be great for tight conference room situations.

1photo 2

The camera is impressive, and politely looks away when it's not in use. A nice privacy touch, I thought.

photo 4

The optical zoom is fantastic. You'll have no trouble zooming in on people or whiteboards.

Here's zoomed out.

Zoomed out

Here's zoomed in. No joke, I just zoomed in with the remote and made a face. It's crazy and it's clear.

Zoomed in

The speakerphone base is impressively sturdy with an awesome Tron light-ring that is blue when you're on a call, and red when you're either on hold (or you're the MCP.)

The screen will also show you the name/number of the current caller.


A nice bonus, you can pair the base with your cell phone using Bluetooth and now you've got a great speaker and speakerphone. This meant I could take all calls (mobile, Lync, Skype) using one speakerphone.

The Weird

There have been a few weird quirks with the CC3000e. For example - right this moment in fact - the camera on indicator light is flashing blue, but no app is using the camera. It's as if it got stuck after a call. Another is that the microphone quality (this is subjective, of course) for people who hear me on the remote side doesn't seem as deep and resonant as with the BCC950. Now, no conference phone will ever sound as nice as a headset, but the audio to my ear and my co-worker's ear is just off when compared to what we're used to. Also, a few times the remote control just stopped working for a while.

On the software side, I've personally found the Logitech Lync "Far End Control" PTZ software to be unreliable. Sometimes it works great all day, other days it won't run. I suspect it's having an isue communicating with the hardware. It's possible, given the weird light thing combined with this PTZ issue that I have a bad/sick review model. Now, here's the Far End Control Application's PDF Guide. It's supposed to "just work' of course. You and the person you're calling each run a piece of software that creates a tunnel over Lync and allows each of you to control the other's PTZ motor. This is a different solution than my PTZ system, as theirs uses Lync itself to transmit PTZ instructions while mine requires a cloud service.

Fortunately, my PTZ System *also* works with the ConferenceCam CC3300e. I just tested it, and you'll simply have to change the name of the device in your *.config file.

<!-- <add key="DeviceName" value="BCC950 ConferenceCam"/> -->
<add key="DeviceName" value="ConferenceCam CC3000e Camera"/>

To be clear, the folks at Logitech have told me that they can update the firmware and adjust and improve all aspects of the system. In fact, I flashed it with firmware from May 12th before I started using it. So, it's very possible that these are just first-version quirks that will get worked out with a software update. None of these issues have prevented my use of the system. I've also spoken with the developer on the Far End Control system and they are actively improving it, so I've got high hopes.

This is a truly killer system for a conference room or remote worker (or both, if I'm lucky and have budget.)

  • Absolutely amazing optical zoom
  • Top of the line optics
  • Excellent wide field of view
  • The PTZ camera turns a full 180 degrees
  • Programmable "home" location
  • Can act as a bluetooth speaker/speakerphone for your cell phone
  • The camera turns away from you when it's off. Nice reminder of your privacy.

The optics alone would make my experience as a remote worker much better. I am boxing it up and I am going to miss this camera. Aside from a few software quirks, the hardware is top notch and I'm going to be saving up for this camera.

You can buy the Logitech CC3000e from Logitech directly or from some shady folks at Amazon.

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About Scott

Scott Hanselman is a former professor, former Chief Architect in finance, now speaker, consultant, father, diabetic, and Microsoft employee. He is a failed stand-up comic, a cornrower, and a book author.

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Review: The Linksys WRT1900AC Dual-Wireless Router is the second coming of the WRT54G

April 24, '14 Comments [34] Posted in Reviews
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Linksys WRT1900AC RouterI just blogged about how I simplified my home network with a MoCA/Ethernet bridge. As a part of my home network rebuild, I swapped out my Netgear N600 for a shiny new Linksys WRT1900AC Wireless Router.

I've been a Linksys WRT54G fan for almost a decade. I ran HyperWRT for a while and then ended up with DD-WRT. Having a reliable, hackable router was a joy back in the day.

The Hardware

The new Linksys WRT1900AC has a design that is clearly meant to evoke the WRT54G, but it's a whole new beast. My first WRT54G was a Broadcom BCM4702 running @ 125Mhz, although later models went to 240Mhz. It had 16 megs of RAM and 4 megs of Flash. I was thrilled that theh WRT54G had "fast ethernet."

Compare that to the WRT1900AC with its dual-core 1.2Ghz ARM processor with 256 megs of DDR3. It's a PC, frankly, and I appreciate the power and flexibility.

This router is clearly a little spendy, and I was initially wondering it US$249 is worth the money. However, after using it for a week I can say yes. Let's say that it only lasts a year, that's less than $1 a day. If it lasts 5 years like previous routers, it's pennies. Considering that I work from home and need consistent and reliable connectivity, I'm willing to pay a premium for a premium device.

First, this is a 802.11a/b/g/n router and supports all devices, including the newer 80.11ac spec. It cover the full spectrum, pun intended, and has both 2.4GHz and 5.0Ghz support. It's got 4 large adjustable antennas, and the whole device is the size of a medium pizza. They even warn you not to put stuff on top of it so you don't block the heat sink.

I was also pleasantly surprised that the WRT1900AC has a USB 3.0 port and an eSATA port where you can plug in external storage, then access it as a file share. I was just talking to a neighbor who was considering a $600 NAS (Network Attached Storage) device, and I see now that the WRT1900AC could be that basic NAS for him. It supports FAT, NTFS, and HFS+ filesystems.

It's also super fast. Here's a large file copy for example. It's fast and rock solid at 100+ megabytes a second. I'm getting between 40-60 megabytes a second over wireless. I've also been able to get 20-40 megs a second off an attached hard drive. It's a competent simple NAS.


It's been consistently faster than my previous router in basically everything that I do. I haven't done formal tests, but it's looking like 20-30% just on the wireless side.

The Software

The WRT1900AC also will support OpenWRT later this year, and Linksys is encouraging folks like the DD-WRT, Open WRT, and Tomato projects to target this device. It's nice when a company creates hardware and doesn't freak out when the community wants to hack on it.

The installation was a breeze and I was impressed that they included a non-standard default password for out of the box security.

Their initial release of the built-in software is a little lacking, IMHO, in a few areas, most notably QoS (Quality of Service) and is a little bit of a step back from my previous routers. I'd like more absolute control over my traffic, but that's me. To compensate, I marked my Xbox and my Work PC as needing preferred packets, so rather than prioritizing specific traffic, the router will prioritize these machines by MAC address.


While it does lack in some places, it makes up in others. The interface is fast, and easy to use.


You can access lots of logs, diagnostics, and stats for everything. However, I have spent most of my time in the Network Map.

Screenshot (130)

Not to harp on this feature, but I really like this real-time filterable network map. From here I can see who's on which wireless channels, reserve DHCP leases, filter devices by type. It's a gimmick, but it's a gimmick that works and works well.

Screenshot (131)

I also registered my router with the site. This allows me to remotely manage the router from anywhere (without a account or opening the firewall) as well as from my iPhone. This also potentially means I could debug those network issues that only pop up when I'm travelling and my wife is trying to get on the internet. ;)

All in all, I'm very satisfied with this new router.

  • I've got greater wireless coverage than ever before.
  • I've got good management tools, inside, outside, and while mobile.
  • The speed is as good as anything I've ever used.
  • It has 90% of the features I need, and I'm confident I'll get more advanced features with updates or via open source projects.

For now, the Linksys WRT1900AC Wireless Router is sold only at Best Buy or on direct. It's worth the money if you want the fastest router out there.

* Disclaimer: I use affiliate links to buy gadgets and tacos. Click them and you support me, my lunch, and my blog.

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About Scott

Scott Hanselman is a former professor, former Chief Architect in finance, now speaker, consultant, father, diabetic, and Microsoft employee. He is a failed stand-up comic, a cornrower, and a book author.

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Disclaimer: The opinions expressed herein are my own personal opinions and do not represent my employer's view in any way.